The Center for Bone & Joint Care is pleased to offer our patients added convenience by participating with many health insurance plans including:

Commercial Plans

• Aetna Health Plan
• Blue Cross / Blue Shield
• Cigna
• ConnectiCare
• Federal BC/BS
• Harvard Pilgrim
• TriCare (Standard & Prime)
• United Health Care

CT Exchange Plans

• BC/BS Large Group Plans

Medicare & Medicare Advantage Plans

• Medicare
• Carepartners
• Railroad Medicare
• Aetna Medicare Advantage
• BC/BS Medicare Advantage
• Connecticare Medicare Advantage
• Wellcare Medicare Advantage

Workers’ Compensation

• CT Workers’ Compensation
• Federal Workers’ Compensation

Please Note: As part of our transition into Orthopedic Partners, there have been some changes to the insurance networks in which we are able to participate. 

We will make all efforts to contact you prior to your appointment if we are aware that you have an insurance plan that we are no longer in network with. Please call our office prior to your next appointment if you have any questions about whether we are in or out of network with your specific insurance plan.

Payments

Paying for care today is a complex and sometimes overwhelming process. To facilitate this process it is important that the patient, spouse, parent or other responsible party be prepared by making available the information necessary for our office to file a claim on your behalf.

HEALTH INSURANCE

You must present your insurance cards and any referral forms required by your insurance company at the time of your appointment. If your insurance company has certain requirements that you do not follow, they will make you responsible for the bill. Please ask the staff at the front desk to update your insurance information whenever you are in the office.

If we do not participate with your insurance, we can submit a claim on your behalf – but remember that the insurance company may not pay the claim and you will be responsible for the bill.

WORKERS COMPENSATION

If you are injured at work or through an employment activity, you MUST provide the required information from your employer prior to your appointment so that we can validate the payment source.

• Please provide the following:
• Insurance Carrier
  Name
  Claim address
• Case Manager/Adjuster
  Name
  Phone
• Claim #
• Date of Injury

Failure to do so may result in your employer or Workers Compensation Carrier denying your claim. 

MEDICARE

As a participating provider with Medicare we are pleased to submit your Medicare claim and any secondary insurance claim forms for you.

SELF PAY

We require that all services be paid at the time they are rendered. We will consider payment schedules but in the event the patient fails to honor the payment schedule the fee for services provided will revert back to the full charge allowed by law.

CO-PAYS & DEDUCTIBLES

Medicare and all other insurance carriers require that we collect the co-payments and deductibles as outlined in your insurance policy. It is our policy to collect these charges at the time of service.

Please click to open or download a copy of your :

PATIENT NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE READ IT CAREFULLY.

Please know that your medical records are safely on file here at The Center for Bone & Joint Care and will remain confidential at all times, per federal law. 

By law, we cannot share your medical information without your written consent. If you would like copies of your records released outside of our practice:

1. Click to download a Medical Release PDF and sign the attached forms and return to our office.
   

Of note, under certain circumstances there may be a charge for the processing of these records.  Please contact our Medical Records Department at 860-963-2133 x2012 for more information